Remote Health Insurance Support Specialist

Talentify; Portland (OR); Remote; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid Training

Work from home

401K Match

ICHRA

PTO

Incentives

Job summary

Vimo is seeking Remote Customer Service Representatives to join our elite teams from home. You will deliver an exceptional customer experience, assisting customers in finding and enrolling in health insurance while working full-time during a seasonal period.

Applicants should have reliable high-speed internet, a private workspace, and the ability to complete a paid training period. Prior customer support or call center experience is preferred; Spanish bilingual is a plus.

Qualifications

• 18 years of age or older.
• Background check and drug test within 3 days.
• Private, secure workspace.
• Training period requires a dedicated personal device with camera.

Responsibilities

• Inbound/Outbound Calls
• Provide high level customer service
• Manage customer accounts and provide support
• Data entry of applications
• Handle online chat inquiries
• Follow defined procedures and policies
• Demonstrate problem-solving and adaptability
• Time and task management during training and updates

Skills

Computer skills

Technology adoption

Professionalism

Verbal communication

Written communication

Work from home

Self-motivation

Job description

Vimo is seeking Remote Customer Service Representatives to join our elite teams from home. You will deliver an exceptional customer experience, assisting customers in finding and enrolling in health insurance while working full-time during a seasonal period.

Applicants should have reliable high-speed internet, a private workspace, and the ability to complete a paid training period. Prior customer support or call center experience is preferred; Spanish bilingual is a plus.