Remote Health Consultant: Elevate Client Care & Wellness

Bodyspec; Oregon; Hybrid; USD 37,000 - 46,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k)

Paid time off

Sick leave

Peer bonus program for teamwork

Employee assistance program

Team events (virtual & in-person)

Mentorship from experienced operators

Job summary

BodySpec is seeking a Remote Health Consultant to guide clients through their data and next steps with empathy and precision. You’ll handle high-volume communications across phone, email, text, and Slack, schedule appointments, and provide clear guidance on nutrition, health, and DEXA technology.

The role demands exceptional written and verbal communication, genuine health interest, and comfort with feedback. A reliable home workspace and US-based location are required.

Qualifications

• 3+ years of customer experience in a high-volume environment
• Strong working knowledge of CX KPIs, metrics, and best practices
• Ability to learn new systems quickly and pass knowledge assessment within 90 days
• Exceptional written and verbal communication with empathy across clients
• Genuine interest in health, wellness, and fitness, especially DEXA science
• US-based with reliable internet and quiet home workspace

Responsibilities

• Handle high-volume inbound and outbound client interactions across phone, email, text, and Slack
• Manage appointment scheduling, rescheduling, and cancellations with precision
• Answer client questions on nutrition, health, fitness, and DEXA technology with clear guidance
• Partner with events and operations on outbound communications and logistics ahead of scan events
• De-escalate and triage complex or sensitive client situations
• Contribute to ongoing process improvements and refine CX standards

Skills

Customer experience

Empathy

Adaptability

Tools

HubSpot

AirCall

Zendesk

Job description

BodySpec is seeking a Remote Health Consultant to guide clients through their data and next steps with empathy and precision. You’ll handle high-volume communications across phone, email, text, and Slack, schedule appointments, and provide clear guidance on nutrition, health, and DEXA technology.

The role demands exceptional written and verbal communication, genuine health interest, and comfort with feedback. A reliable home workspace and US-based location are required.