Remote Health Coach: Behavior Change & Wellness

Sharecare; Indianapolis (IN); Remote; USD 29,000 - 34,000; Full time

Job summary

Sharecare is seeking a Health Coach to support program participants through proactive telephonic coaching, education, and behavior change strategies. You will work within a multidisciplinary team and follow established workflow to track progress and improve health outcomes.

Position is remote, full-time with a weekend rotation; starts Oct 26, 2026, and includes six weeks of training. Candidates need a health-related bachelor’s degree and NBHWC certification may substitute.

Qualifications

• Bachelor’s degree in health-related field required (i.e., Psychology, Nutrition, Exercise Science, etc.) In specific cases, NBHWC certification might substitute for the Health-related part of the completed 4-year degree
• 1-2 years of related experience preferred; customer service experience helpful
• Experience with benchmarks and contact center metrics and adherence to schedule
• Proficiency in computer data entry and Microsoft Office
• Ability to coordinate telephonic communication while navigating software and entering data

Responsibilities

• Engagement (inbound and outbound)– contacting eligible participants to inform them of the program and enroll them
• Coaching (inbound and outbound)– providing behavior-change coaching to reduce/high risk behaviors
• Chase (outbound)– reach out to members enrolled in coaching who have no scheduled call
• Coordinate delivery of services with nurses, pharmacists and external vendors
• Support operational aspects of the assigned area to meet customer requirements
• Adhere to a schedule and caseload for consistent member interaction
• Participate in daily and monthly meetings to share updates and insights
• Note and track members’ progress and program efficacy

Skills

Interpersonal skills

Communication

Motivational interviewing

Coaching mindset

Flexibility

Education

Bachelor’s degree in health-related field

NBHWC certification substitution

Tools

Microsoft Office

Job description

Sharecare is seeking a Health Coach to support program participants through proactive telephonic coaching, education, and behavior change strategies. You will work within a multidisciplinary team and follow established workflow to track progress and improve health outcomes.

Position is remote, full-time with a weekend rotation; starts Oct 26, 2026, and includes six weeks of training. Candidates need a health-related bachelor’s degree and NBHWC certification may substitute.