Remote Health Benefits Advisor

Morley; Kentucky; On-site; USD 34,098,000 - 46,133,000; Full time

Benefits offered by this job

Full-time with benefits

Paid time off

Training provided

Leadership development program

Job summary

Morley is hiring for a remote customer service role focused on health insurance questions. You will handle inquiries from customers, providers, and beneficiaries via phone and email in a structured contact center environment.

The role emphasizes empathy, accuracy, and clear communication, with full-time hours, benefits, and training provided. Georgia residents are eligible to apply for this work-from-home position.

Qualifications

• Strong written and verbal communication.
• Empathy and dependability required.
• Ability to follow processes and maintain accuracy.

Responsibilities

• Handle health insurance questions via phone and email.
• Provide accurate information to customers and managers.
• Create and send service updates or recoveries.
• Route or upscale inquiries when needed.
• Explain policies and benefits details.
• Document interactions in the tracking system.

Skills

Clear communication

Empathy

Active listening

Time management

Basic math

Computer literacy

Typing 30+ WPM

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Morley is hiring for a remote customer service role focused on health insurance questions. You will handle inquiries from customers, providers, and beneficiaries via phone and email in a structured contact center environment.

The role emphasizes empathy, accuracy, and clear communication, with full-time hours, benefits, and training provided. Georgia residents are eligible to apply for this work-from-home position.