Remote Head of Operations Analytics

Driven Brands Inc.; Clayton (NC); Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health and wellness benefits

Paid time off

Holiday pay

Commissions or bonus incentives

Job summary

Driven Brands Inc. is seeking a Manager, Operations Analytics to lead analytics for Take 5 Oil Change ops, driving sales, profits, and volume. You will translate business questions into analytical frameworks and actionable insights, partnering with operations leaders and cross-functional teams.

The role requires hands-on leadership, strong SQL knowledge, and the ability to influence decisions at all levels, with a focus on improving cars per day and operational performance across the network.

Qualifications

• Bachelor’s degree in a relevant field.
• 5+ years of experience in business/operations analytics or commensurate experience.
• 3+ years of experience in multi-shop management.
• Advanced proficiency in Excel, including complex formulas and problem-solving with large data sets.
• Strong working knowledge of PowerPoint and Word for executive-level communication.
• Ability to write and understand basic SQL to extract data from relational databases.
• Demonstrated experience analyzing operational and performance metrics to identify business opportunities.
• Strong financial modeling, analytical, and strategic thinking skills.

Responsibilities

• Develop standardized reporting package to pin-point, monitor and optimize shop operations
• Develop and present clear, compelling analytical narratives to operations leadership that drive alignment and action
• Collaborate with Regional and District Managers to prioritize initiatives aligned to data-driven conclusions that improve cars per day
• Provide real-time analytical support through dashboards, data visualizations, and ad-hoc reporting
• Mentoring and growing operations analyst
• Support ongoing KPI reporting and operational performance tracking
• Apply a strong understanding of shop-level operations to deliver practical, actionable recommendations
• Identify business trends and key drivers impacting operational performance
• Partner with data engineering teams to improve data quality, access, and usability

Skills

Advanced Excel

PowerPoint

Word

SQL basics

Analytical thinking

Financial modeling

Strategic thinking

Education

Bachelor’s degree in a relevant field

Tools

SQL

Job description

Driven Brands Inc. is seeking a Manager, Operations Analytics to lead analytics for Take 5 Oil Change ops, driving sales, profits, and volume. You will translate business questions into analytical frameworks and actionable insights, partnering with operations leaders and cross-functional teams.

The role requires hands-on leadership, strong SQL knowledge, and the ability to influence decisions at all levels, with a focus on improving cars per day and operational performance across the network.