Head of Operations Analytics - Remote

Driven Brands Inc.; North Carolina; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Commissions or bonus incentives

Health and wellness benefits

Paid time off

Job summary

Driven Brands is seeking a seasoned Manager, Operations Analytics to lead analysis, monitoring, and reporting across the Take 5 Oil Change network. You will partner with Operations leaders to turn data into actionable insights that boost sales, profits, and volume.

The role requires hands-on analytics leadership, deep understanding of shop-level operations, and the ability to influence decisions at all levels. You will mentor analysts and develop data-driven narratives for senior leadership.

Qualifications

• Bachelor’s degree in a relevant field required.
• 5+ years of experience in business/operations analytics or commensurate experience.
• 3+ years of experience in multi-shop management.
• Advanced proficiency in Excel, including complex formulas and large data sets.
• Strong working knowledge of PowerPoint and Word for executive-level communication.
• Ability to write and understand basic SQL to extract data from relational databases.
• Demonstrated experience analyzing operational and performance metrics to identify business opportunities.
• Strong financial modeling, analytical, and strategic thinking skills.
• Ability to translate data into actionable initiatives and present recommendations to senior leadership.

Responsibilities

• Develop standardized reporting package to pin-point, monitor and optimize shop operations.
• Develop and present clear, compelling analytical narratives to operations leadership that drive alignment and action.
• Collaborate with Regional and District Managers to prioritize initiatives aligned to data-driven conclusions that improve cars per day.
• Provide real-time analytical support through dashboards, data visualizations, and ad-hoc reporting.
• Mentoring and growing operations analyst.
• Support ongoing KPI reporting and operational performance tracking.
• Apply a strong understanding of shop-level operations to deliver practical, actionable recommendations.
• Identify business trends and key drivers impacting operational performance.
• Partner with data engineering teams to improve data quality, access, and usability.

Skills

Analytical leadership

Business analytics

Multi-shop management

Excel

PowerPoint

Word

SQL basics

Financial modeling

Data storytelling

Stakeholder communication

Education

Bachelor’s degree in a relevant field

Tools

SQL

Excel

PowerPoint

Word

Job description

Driven Brands is seeking a seasoned Manager, Operations Analytics to lead analysis, monitoring, and reporting across the Take 5 Oil Change network. You will partner with Operations leaders to turn data into actionable insights that boost sales, profits, and volume.

The role requires hands-on analytics leadership, deep understanding of shop-level operations, and the ability to influence decisions at all levels. You will mentor analysts and develop data-driven narratives for senior leadership.