Remote Guest Experience Specialist

Alegria Travel Services; Kansas City (MO); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Fully remote

Onboarding training

Professional development

Online resources

Continuing education

Supportive team

Job summary

Alegria Travel Services is seeking a Guest Experience Specialist to assist clients with planning, reservations, questions, and service requests. The role focuses on delivering a positive experience through clear communication, careful coordination, and dependable follow-up.

The position is fully remote, with onboarding, ongoing development, and access to professional resources. Ideal for those who enjoy working with people and delivering attentive service.

Qualifications

• Excellent communication and interpersonal skills.

Responsibilities

• Communicate with clients to understand their needs and preferences.

Skills

Communication

Customer service

Organization

Research online

Multitasking

Email platforms

Problem solving

Hospitality experience (nice)

Job description

Alegria Travel Services is seeking a Guest Experience Specialist to assist clients with planning, reservations, questions, and service requests. The role focuses on delivering a positive experience through clear communication, careful coordination, and dependable follow-up.

The position is fully remote, with onboarding, ongoing development, and access to professional resources. Ideal for those who enjoy working with people and delivering attentive service.