Remote Growth & Customer Analytics Director

Zip Co Limited

United States

Remote

USD 199,000 - 240,000

Full time

14 days+
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Benefits offered by this job

Incentive programs
Unlimited PTO
Generous parental leave
401(k) match
Learning and wellness stipend

Job summary

Zip Co Limited is seeking a Director of Growth & Customer Analytics to shape the analytics strategy and invest where it drives customer growth. This leader will align Customer leadership with Data Science and Data Engineering to translate analytics into concrete business decisions.

The role requires 10+ years in analytics with 5+ years leading teams, and a strong track record in customer, lifecycle, pricing analytics, and commercial performance.

Qualifications

  • 10+ years of experience in customer analytics, marketing analytics, business intelligence, data science, or a related quantitative discipline.
  • 5+ years leading high-performing analytics or data teams.
  • Bachelor's degree in Analytics, Statistics, Economics, Computer Science, Mathematics, Engineering, or a related quantitative field.

Responsibilities

  • Own the Growth & Customer Analytics strategy, operating model, and roadmap, partnering with leadership to define priorities, marketing investment strategy, and measurable business outcomes.
  • Lead analytics initiatives spanning acquisition, lifecycle analytics, pricing, customer experience, partnerships, and commercial insights.
  • Partner with Data Science and Data Engineering to define requirements, influence roadmaps, and deliver scalable data products.
  • Translate analytics into actionable business recommendations that influence executive decisions.

Job description

Zip Co Limited is seeking a Director of Growth & Customer Analytics to shape the analytics strategy and invest where it drives customer growth. This leader will align Customer leadership with Data Science and Data Engineering to translate analytics into concrete business decisions.

The role requires 10+ years in analytics with 5+ years leading teams, and a strong track record in customer, lifecycle, pricing analytics, and commercial performance.

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