Remote Growth Architect: Personalize & Grow Customer Value

Fresh Prints LLC; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Remote work

Competitive salary

Learning opportunities

Great culture

2-month sabbatical

Job summary

Fresh Prints LLC is seeking a Growth Strategist who can unify customer touchpoints into a cohesive growth program that spans email, SMS, automation, and promotions. You will define journeys for onboarding, repeat purchases, and win-back while collaborating with Brand and Creative to keep experiences authentic to Fresh Prints.

You’ll own customer insights, segmentation, and programs that drive engagement, conversion, retention, and revenue, using data and AI tools to scale over time.

Qualifications

• 3+ years of experience in growth marketing, lifecycle marketing, CRM, retention, or a related role.
• Demonstrated experience owning marketing initiatives end-to-end, from identifying opportunities and developing strategy to execution and performance analysis.
• Strong marketing instincts and writing ability, with experience creating messaging, campaigns, or customer experiences that drive measurable action.
• Experience working with customer segmentation, behavioral data, and lifecycle journeys.
• Experience improving conversion, customer engagement, repeat purchases, retention, or revenue through marketing initiatives.

Responsibilities

• Own how Fresh Prints engages with customers throughout their relationship with us, from their first interaction to becoming loyal, repeat customers.
• Develop thoughtful customer journeys that bring together content, communication, offers, personalization, and outreach to move customers toward the next meaningful action.
• Own the strategy, messaging, and execution of customer communications across email, SMS, automated journeys, and promotional programs.
• Build experiences around key customer moments, including onboarding, first purchases, post-purchase engagement, repeat purchases, reactivation, and win-back.
• Develop more personalized approaches for our highest-value customers, including targeted campaigns, gifting, exclusive programs, and coordinated outreach with account-facing teams.

Skills

Growth marketing

Lifecycle marketing

CRM

Data analysis

Copywriting

Tools

Marketing automation

CRM software

Job description

Fresh Prints LLC is seeking a Growth Strategist who can unify customer touchpoints into a cohesive growth program that spans email, SMS, automation, and promotions. You will define journeys for onboarding, repeat purchases, and win-back while collaborating with Brand and Creative to keep experiences authentic to Fresh Prints.

You’ll own customer insights, segmentation, and programs that drive engagement, conversion, retention, and revenue, using data and AI tools to scale over time.