Remote Group Travel Coordinator

Travelnavigatorco; Dallas (TX); Remote; USD 38,000 - 54,000; Full time

Benefits offered by this job

Remote work environment

Comprehensive onboarding and training

Access to industry tools

Ongoing learning opportunities

Flexible scheduling

Job summary

Travel Navigator Co. is seeking a detail‑oriented, personable Remote Group Travel Coordinator to join our team. You will assist clients in planning and booking group trips, coordinate with suppliers, and manage multiple itineraries remotely with care and accuracy.

In this role you will communicate clearly with group organizers, track deadlines, confirm availability, and provide timely updates. A positive, self‑motivated attitude and reliable internet access are essential for success in our

Qualifications

• Experience in customer service preferred.
• Excellent organizational skills required.
• Ability to work independently in a remote setting.
• Strong attention to detail.
• Reliable internet access.

Responsibilities

• Plan and book group travel (resorts, cruises, tours).
• Speak with group organizers to understand travel dates, group size, preferences, and budgets.
• Research and recommend destinations, accommodations, and activities for the group.
• Confirm availability, group rates, and reservation details with suppliers.
• Track traveler information, payment schedules, and booking deadlines.
• Send timely updates and reminders to clients and group members.
• Help resolve issues and changes to reservations.
• Keep accurate records for each group booking.
• Follow company procedures and support the team with admin tasks.

Skills

Organizational skills

Customer service

Communication

Time management

Remote work

Self-motivation

Tools

Booking software

CRM tools

Job description

Travel Navigator Co. is looking for an organized, personable individual to join our team as a Remote Group Travel Coordinator. In this role, you will help clients plan and book group trips, including family reunions, birthday celebrations, destination weddings, and friends' getaways, making sure every traveler's details are handled with care.

Key Responsibilities

• Assist clients with planning and booking group travel, including resorts, cruises, tours, and vacation packages
• Speak with group organizers to understand travel dates, group size, preferences, and budgets
• Research and recommend destinations, accommodations, and activities that work for the whole group
• Confirm availability, group rates, and reservation details with travel suppliers
• Track traveler information, payment schedules, and booking deadlines
• Send clients and group members timely updates and reminders about their trip
• Help resolve issues and handle changes to existing reservations
• Keep accurate records and documentation for each group booking
• Follow company procedures and support the team with administrative tasks as needed

Qualifications

• Experience in customer service, event planning, hospitality, or travel is helpful but not required
• Strong organizational and multitasking skills with attention to detail
• Clear, friendly communication and a customer-first attitude
• Ability to manage deadlines and keep multiple bookings on track
• Comfortable using computers, online platforms, and virtual communication tools
• Self-motivated and able to work independently in a remote environment with reliable internet access
• Must be at least 18 years of age and authorized to work

What We Offer

• Remote work environment
• Comprehensive onboarding and training resources
• Access to travel industry tools and supplier networks
• Ongoing learning and professional development opportunities
• Flexible scheduling based on business needs