Travel Navigator Co. is seeking a thoughtful, detail-focused individual to join our team as a Remote Travel Planner. In this role, you will help clients plan trips for life's big moments, including honeymoons, anniversaries, birthdays, and milestone celebrations, making sure every detail feels personal and well arranged.
Key Responsibilities:
- Assist clients with planning and booking celebration travel, including resorts, cruises, tours, and vacation packages
- Speak with clients to understand the occasion, travel dates, preferences, and budgets
- Research destinations and accommodations and recommend options that match each client's vision
- Share information on special touches, amenities, and experiences available for celebrations
- Contact suppliers to confirm availability, pricing, and reservation details
- Review bookings to make sure names, dates, and trip details are accurate and complete
- Respond to client questions by phone, email, and online messaging platforms
- Track upcoming travel dates and assist with updates or changes when needed
- Follow company procedures and support the team with administrative tasks as needed
Qualifications:
- Experience in customer service, event planning, hospitality, or travel is a plus but not required
- Excellent organizational and time management skills
- Warm, professional communication and a customer-first attitude
- Careful attention to detail and accuracy when managing information
- Comfortable using computers, web-based systems, and online communication tools
- Self-motivated and able to work independently in a remote setting with reliable internet access
- Must be at least 18 years of age and authorized to work in your location
What We Offer:
- Work-from-home environment
- Full onboarding and training support
- Access to travel industry tools and supplier partnerships
- Continued learning and career growth opportunities
- Flexible scheduling based on business needs