Remote Group Reservations & Experience Planner

Destination Careers; Columbus (OH); Remote; USD 45,000 - 65,000; Full time

Job summary

Destination Knot is seeking a Group Reservations Specialist to support remote scheduling and coordination for group events in the United States. You will handle multiple reservations, maintain participant data, and communicate clearly with clients to ensure accuracy and satisfaction.

This fully remote role emphasizes detail, workflow discipline, and proactive problem-solving. Training and ongoing guidance are provided to help you thrive in a structured, process-driven environment.

Qualifications

• Strong organizational abilities and multitasking skills.
• Clear written and verbal communication.
• High attention to detail and accuracy.
• Ability to work independently in a remote environment.
• Basic computer proficiency and willingness to learn new systems.
• Professional, reliable, client-focused.
• Experience in group coordination or reservations is helpful but not required.

Responsibilities

• Assist with group reservation requests and scheduling coordination.
• Communicate with clients regarding group details, confirmations, and updates.
• Maintain accurate group records and participant information.
• Track timelines to ensure confirmations and changes are processed.
• Respond to inquiries related to group reservations and logistics.
• Follow established workflows and quality standards.
• Collaborate with internal teams to support group coordination efforts.

Skills

Strong organizational skills

Multitasking

Written and verbal communication

Remote work experience

Basic computer proficiency

Client-focused

Group coordination experience

Job description

Destination Knot is seeking a Group Reservations Specialist to support remote scheduling and coordination for group events in the United States. You will handle multiple reservations, maintain participant data, and communicate clearly with clients to ensure accuracy and satisfaction.

This fully remote role emphasizes detail, workflow discipline, and proactive problem-solving. Training and ongoing guidance are provided to help you thrive in a structured, process-driven environment.