Group Reservations Specialist – Remote - Entry Level

Network Travel Careers; Los Angeles (CA); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Remote work flexibility

Structured processes

Clear workflows

Skill development in group coord.

Job summary

Destination Knot is seeking a Group Reservations Specialist to support remote scheduling and coordination of group reservations for clients in the United States. This fully remote role emphasizes accuracy, communication, and timely documentation across multiple participants.

You will handle reservation requests, confirm details with clients, maintain records, track timelines, and collaborate with internal teams. Training and guidance are provided in a flexible, process-driven environment.

Qualifications

• Excellent organizational and multitasking abilities.
• Clear written and verbal communication skills.
• High attention to detail and accuracy.
• Ability to work independently in a remote environment.
• Basic computer proficiency and willingness to learn new systems.
• Professional, reliable, and client-focused.
• Previous experience in group coordination or reservations is helpful but not required.

Responsibilities

• Assist with group reservation requests and scheduling coordination.
• Communicate with clients regarding group details, confirmations, and updates.
• Maintain accurate group records, participant information, and documentation.
• Track timelines to ensure confirmations and changes are processed correctly.
• Respond to inquiries related to group reservations and logistics.
• Follow established workflows and quality standards.
• Collaborate with internal teams to support group coordination efforts.

Skills

Organizational skills

Multitasking

Clear communication

Attention to detail

Remote work

Basic computer skills

Client-focused

Group coordination experience

Job description

About Us

We are a coordination-focused services company that supports clients with group-based scheduling, reservations, and experience planning. We specialize in organizing logistics for group events, celebrations, and shared experiences, with a strong emphasis on accuracy, communication, and client satisfaction.

Group Reservations Specialist – Remote

Location: Remote (United States)

Position Overview

The Group Reservations Specialist is responsible for supporting group-related reservation and scheduling needs. This role assists with coordinating multiple participants, managing timelines, and ensuring all reservation details are accurately documented and communicated.

This position is support-driven and administrative in nature, ideal for individuals who are detail-oriented and comfortable managing multiple coordination elements in a remote setting.

Key Responsibilities

• Assist with group reservation requests and scheduling coordination
• Communicate with clients regarding group details, confirmations, and updates
• Maintain accurate group records, participant information, and documentation
• Track timelines to ensure confirmations and changes are processed correctly
• Respond to inquiries related to group reservations and logistics
• Follow established workflows and quality standards
• Collaborate with internal teams to support group coordination efforts

Qualifications & Skills

• Strong organizational and multitasking abilities
• Clear written and verbal communication skills
• High attention to detail and accuracy
• Ability to work independently in a remote environment
• Basic computer proficiency and willingness to learn new systems
• Professional, reliable, and client-focused
• Previous experience in group coordination, reservations, customer support, hospitality, or administrative roles is helpful but not required.

Work Environment & Schedule

• Fully remote position
• Flexible scheduling may be available
• Training and ongoing guidance provided

Why Join Destination Knot

• Remote work flexibility
• Structured, process-driven environment
• Clear expectations and workflows
• Opportunity to build group coordination and client service skills