Remote - Group Reservations Specialist – Entry Level

Network Travel Careers; Ohio; Remote; USD 38,000 - 54,000; Full time

Benefits offered by this job

Remote work flexibility

Flexible scheduling

Training provided

Job summary

Destination Knot is seeking a Group Reservations Specialist to support remote group coordination, reservations, and scheduling. You will work with clients to confirm details, update statuses, and maintain accurate participant records, all from a remote setting.

This role is ideal for detail-oriented individuals who can manage multiple coordination elements, communicate clearly, and adhere to established workflows. Training and ongoing guidance are provided in a fully remote environment.

Qualifications

• Strong organizational and multitasking abilities.
• Clear written and verbal communication.
• High attention to detail and accuracy.
• Ability to work independently in a remote environment.
• Basic computer proficiency and willingness to learn new systems.
• Professional, reliable, and client-focused.
• Previous experience in group coordination, reservations, customer support, hospitality, or administrative roles is helpful but not required.

Responsibilities

• Assist with group reservation requests and scheduling coordination.
• Communicate with clients regarding group details, confirmations, and updates.
• Maintain accurate group records, participant information, and documentation.
• Track timelines to ensure confirmations and changes are processed correctly.
• Respond to inquiries related to group reservations and logistics.
• Follow established workflows and quality standards.
• Collaborate with internal teams to support group coordination efforts.

Skills

Organization

Communication

Attention to detail

Remote work

Independence

Customer focus

Admin experience

Job description

About Us

We are a coordination-focused services company that supports clients with group-based scheduling, reservations, and experience planning. We specialize in organizing logistics for group events, celebrations, and shared experiences, with a strong emphasis on accuracy, communication, and client satisfaction.

Group Reservations Specialist – Remote

Location: Remote (United States)

Position Overview

The Group Reservations Specialist is responsible for supporting group-related reservation and scheduling needs. This role assists with coordinating multiple participants, managing timelines, and ensuring all reservation details are accurately documented and communicated.

This position is support-driven and administrative in nature, ideal for individuals who are detail-oriented and comfortable managing multiple coordination elements in a remote setting.

Key Responsibilities

• Assist with group reservation requests and scheduling coordination
• Communicate with clients regarding group details, confirmations, and updates
• Maintain accurate group records, participant information, and documentation
• Track timelines to ensure confirmations and changes are processed correctly
• Respond to inquiries related to group reservations and logistics
• Follow established workflows and quality standards
• Collaborate with internal teams to support group coordination efforts

Qualifications & Skills

• Strong organizational and multitasking abilities
• Clear written and verbal communication skills
• High attention to detail and accuracy
• Ability to work independently in a remote environment
• Basic computer proficiency and willingness to learn new systems
• Professional, reliable, and client-focused
• Previous experience in group coordination, reservations, customer support, hospitality, or administrative roles is helpful but not required.

Work Environment & Schedule

• Fully remote position
• Flexible scheduling may be available
• Training and ongoing guidance provided

Why Join Destination Knot

• Remote work flexibility
• Structured, process-driven environment
• Clear expectations and workflows
• Opportunity to build group coordination and client service skills