Remote Group Administration Clerk | Data-Driven Ops

Delta Dental of Michigan; Okemos (MI); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Delta Dental of Michigan, Okemos, MI, is seeking a Group Administration Clerk to manage group and agent data, prepare documents, and support office operations. You will verify and enter data, handle mail, and maintain records.

Candidates must have a high school diploma, at least two years of office experience, and pass HR data entry and typing tests. This role offers a stable, collaborative work environment with occasional team training sessions.

Qualifications

• High school diploma or equivalent is required.
• Two years of work experience in an office environment.
• Successful completion of a data entry test within the past 12 months (5500 keystrokes per hour at 95% accuracy).
• Successful completion of a typing test within the past 12 months (40 WPM with 90% accuracy).
• Knowledge of basic word processing and general software applications.

Responsibilities

• Verifies, enters, and corrects group, member, and agent information in relevant applications.
• Composes, prepares, and modifies group and agent documents.
• Enters manual eligibility records and processes updates.
• Retrieves and reconciles information in files as needed.
• Researches data discrepancies and directs routing or adjudication of claims processing.
• Updates information entered through scanning or data entry processes.
• Accesses software programs and summarizes information for reports.
• Operates standard office equipment and maintains filing systems.
• May provide backup to department secretary and handle mail.

Skills

Typing speed 40 WPM

Data entry accuracy

General computer skills

Education

High school diploma or equivalent

Job description

Delta Dental of Michigan, Okemos, MI, is seeking a Group Administration Clerk to manage group and agent data, prepare documents, and support office operations. You will verify and enter data, handle mail, and maintain records.

Candidates must have a high school diploma, at least two years of office experience, and pass HR data entry and typing tests. This role offers a stable, collaborative work environment with occasional team training sessions.