Internal Audit Analyst

Delta Dental Plan of Indiana, Inc.; Okemos (MI); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Disability and life insurance

401(k) + tuition reimbursement

Volunteer time off

Health coach and personal trainer

Job summary

Delta Dental of Michigan, Ohio, and Indiana is seeking an Internal Audit Analyst to evaluate processes, controls, and risks from a Michigan-based remote position with occasional in-person meetings in Okemos or Farmington Hills.

The role emphasizes auditing techniques, data analysis, and collaboration across departments to improve operations and compliance within a large dental benefits network.

Qualifications

• Associate’s degree and two years of experience in customer service, dental claims processing, or quality control.

Responsibilities

• Evaluates processes, transactions, records, metrics, systems, and technology to identify and minimize risk, ensure compliance, and improve effectiveness of operations and controls.
• Determines or validates accuracy, consistency, and compliance of transaction processing in one or more business domains using production or test environment simulations, sampling, automated data reviews and analysis.
• Participates in external audits or assessments, including tracking and monitoring requests and gathering responses.
• Investigates and quantifies impact and risk associated with problems, exceptions, inconsistencies, and opportunities for improvements identified in internal audit.
• Documents and reports the results of internal and external quality reports, assessments, audits and remediation verification.
• Maintains documents and records according to corporate retention policies and departmental standards.
• Participates in the evaluation and improvement of audit criteria and procedures, documentation, manuals, and records and assists in dashboard reporting.
• Performs other related duties as necessary.

Education

Associate’s degree, technical, vocational, or business school

Job description

Job Title: Internal Audit Analyst Number of Positions: 1 Location: DDMI_Michigan Location Specifics: Fully Remote

Job Summary

Candidates must reside in Michigan within a reasonable commuting distance of our Okemos or Farmington Hills office for team meetings, collaborative sessions, and training. At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation. At Delta Dental, we celebrate our All In culture. It’s a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community.

Position Description

Evaluates processes, transactions, records, metrics, systems, and technology in order to identify and minimize risk, ensure compliance, and improve effectiveness of operations and controls.

Primary Job Responsibilities

• Determines or validates accuracy, consistency, and compliance of component and end-to-end transaction processing in one or more business domains using production or test environment simulations, sampling, automated data reviews and analysis, and other methods.
• Participates in external audits or assessments, including tracking and monitoring requests and gathering responses.
• Investigates and quantifies impact and risk associated with problems, exceptions, inconsistencies, and opportunities for improvements identified in internal audit.
• Documents and reports the results of internal and external quality reports, assessments, audits and remediation verification.
• Documents and reports problems, exceptions, or opportunities for improvements to other departments.
• Maintains documents and records according to the corporate record retention policies, best practices for audit, and departmental standards.
• Participates in the evaluation and improvement of audit criteria and procedures, documentation, manuals, and records and assists in the tracking and reporting of departmental dashboard elements.
• Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.

#LI-Remote

Minimum Requirements

Position requires an associate’s degree, technical, vocational, or business school and two years of experience in customer service, dental claims processing, or quality control. Previous experience using audit software and sampling, investigation, or auditing techniques preferred. Will accept any suitable combination of education, training, or experience. Position requires knowledge of word processing and spreadsheet applications; strong verbal and written communication skills; strong analytical skills; strong organization skills; the ability to work independently and as part of a team; and the ability resolve problems using independent judgment.

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

Delta Dental of Michigan, Ohio, and Indiana has been a dental benefits leader for more than 60 years, and today with our affiliates, we are one of the largest dental plan administrators in the country. It’s our mission to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by making investments that build healthy, smart, vibrant communities. We celebrate diverse thought and foster a culture where employees go All In – for the company, themselves, their colleagues and their communities.

Benefits

• Employees are offered a comprehensive benefits package that includes medical, dental and vision coverage, short- and long-term disability, life insurance, 401(k) savings plans, flexible spending accounts, and tuition reimbursement or educational assistance.
• Employees are also eligible for annual incentive compensation based on annual business goals.
• Additionally, employees receive eight hours of paid volunteer time each year, access to an on-staff health coach and personal trainer, plus many other perks.

Delta Dental is an Equal Opportunity Employer.