Remote Group Admin & Data Entry Clerk

Delta Dental Plan of Michigan, Inc.; Michigan; Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) plan

Tuition reimbursement

Job summary

Delta Dental of Michigan, Ohio, and Indiana is seeking a Group Administration Clerk in Okemos, MI with remote work options. The role involves entering and verifying group, member, and agent data, preparing documents, and managing eligibility records.

Candidates should have strong typing speed and basic word processing skills and must be ready to support the office team. Ideal applicants hold a high school diploma and at least two years of office experience, plus demonstrated data entry and

Qualifications

• High school diploma or equivalent
• Two years of work experience in an office environment
• Successful completion of a data entry test (5500 keystrokes/hour at 95% accuracy; test waived if CRT Operator)
• Typing test of 40 correct words per minute (90% accuracy)
• Knowledge of basic word processing and general computing

Responsibilities

• Verifies, enters, corrects group, member, and agent information into relevant applications (adds, terminations, updates, renewals)
• Composes, prepares, and modifies group and agent documents
• Enters manual eligibility records to process, update, and correct files
• Retrieves and reconciles information in files when system rejects data
• Researches inaccuracies and determines routing for claims processing
• Corrects updates entered via optical scanning or data entry
• Accesses software programs and compiles information for reports
• Operates office equipment (PC, copier, fax, scanner)
• Maintains departmental records and filing systems (hardcopy, electronic, imaged)
• May provide backup to department secretary
• Opens/distributes mail and handles correspondence

Skills

Typing 40 wpm

5500 keystrokes/hour

Basic word processing

Office experience

Education

High school diploma or equivalent

Job description

Delta Dental of Michigan, Ohio, and Indiana is seeking a Group Administration Clerk in Okemos, MI with remote work options. The role involves entering and verifying group, member, and agent data, preparing documents, and managing eligibility records.

Candidates should have strong typing speed and basic word processing skills and must be ready to support the office team. Ideal applicants hold a high school diploma and at least two years of office experience, plus demonstrated data entry and