Remote Government SaaS Solutions Analyst

Simpligov; Trenton (NJ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with 4% employer match

Monthly home office stipend

Monthly wellness stipend

11 Paid holidays

Job summary

SimpliGov is seeking a Professional Services Solutions Analyst to translate business needs into scalable, no-code style configurations and integrations for public sector clients. This customer-facing role sits at the intersection of analysis, technology, and delivery, with remote work and periodic on-site visits in Trenton, NJ.

You will configure workflows, forms, RESTful integrations, and PowerBI dashboards, collaborate with project managers, and ensure high-quality user experiences across

Qualifications

• 4+ years SaaS or implementation analyst experience.
• Based within an hour's drive of Trenton, NJ, with the ability to travel to state agencies up to twice a week.
• Exceptional attention to detail and emotional intelligence.
• Clear and concise written and verbal communication.
• Proven ability to manage multiple customers and projects concurrently.
• Ownership mindset and accountability.
• Creative problem-solving and adaptability.
• Demonstrated experience in application configuration and workflow design.
• Familiarity with Agile, Waterfall, and Hybrid delivery models.
• Awareness of UX design/configuration principles.
• Experience with PowerBI dashboards, data storytelling, APIs and system integrations.

Responsibilities

• Engage customers using a consultative approach to understand business processes and objectives.
• Lead customer needs gathering through active listening and stakeholder collaboration.
• Translate customer needs into system designs and configured solutions.
• Configure workflows, forms, integrations, notifications, and reporting within the platform.
• Design and support integrations using RESTful APIs and third‑party systems.
• Create PowerBI dashboards aligned to customer reporting needs.
• Ensure high-quality user experience through thoughtful UX configuration.
• Manage multiple projects and priorities simultaneously with attention to detail.
• Communicate clearly with both technical and non-technical stakeholders.
• Troubleshoot solution issues across systems and environments; contribute to documentation and best practices.

Skills

SaaS/implementation experience

Attention to detail

Written and verbal communication

Multi-project management

Ownership mindset

Problem-solving

Adaptive thinker

Configuration and workflow design

Tools

PowerBI

APIs

System integrations

Job description

SimpliGov is seeking a Professional Services Solutions Analyst to translate business needs into scalable, no-code style configurations and integrations for public sector clients. This customer-facing role sits at the intersection of analysis, technology, and delivery, with remote work and periodic on-site visits in Trenton, NJ.

You will configure workflows, forms, RESTful integrations, and PowerBI dashboards, collaborate with project managers, and ensure high-quality user experiences across