Remote Google Cloud Customer Engineer for DoD

BuddoBot Inc.; Herndon (VA); On-site; USD 145,000 - 175,000; Full time

Job summary

Dark Wolf is seeking a Google Cloud Customer Engineer to act as a critical liaison for our DoD customer, driving secure cloud adoption and ongoing optimization of Google Platform within a government environment. The role is primarily remote, supported from Dark Wolf Hubs in Herndon, VA and other U.S.

locations. Responsibilities include translating requirements into engineering tasks, managing assignment tickets, conducting customer engagement activities, and educating users to optimize platform

Qualifications

• Bachelor's degree in computer science or a related field.
• 3+ years of experience in cloud computing.
• 1+ years of experience with GCP.
• Strong facility with customer and user interaction, coaching, and requirements gathering.
• Familiarity with cybersecurity best practices or DoD/DISA cybersecurity policies.
• Strong understanding of Google Cloud services and technologies.
• Experience designing and implementing scalable, reliable, and secure cloud solutions.
• Experience developing technical architecture documents, driving design decisions, developing documentation artifacts, and presenting technical solutions to clients and executive level leaders.
• Experience with infrastructure automation using IaC tools such as Terraform.
• Strong understanding of DevOps practices and experience implementing CI/CD in cloud environments.
• Excellent communication and teamwork skills.
• Ability to work collaboratively with the broader team as well as independently.
• US Citizenship and active Secret clearance.

Responsibilities

• Working with customers to identify and define requirements, pain points, optimization opportunities, and security concerns and translate into actionable engineering tasks.
• Generating, updating, actioning, and closing out assignment tickets in response to customer needs, evolving security concerns, optimization opportunities, and other stimuli.
• Conducting customer engagement activities such as weekly office hours, system monitoring, customer requirement gathering, and basic engineering support necessary to ensure the proper use of Google Platform.
• Working with users to ensure projects are optimized for usage in the platform to minimize cost on a project level-basis to ensure education around the cloud is supporting overall culture change.
• Collecting and providing customer feedback to the government team to inform impacts of planning decisions.
• Exploring opportunities for service automation - recognize and experiment with templatization for common service requests through customer consulting procedures .
• Compiling feedback, suggestions, best practices, and lessons learned and assist in updating documentation and communication processes as necessary to continuously improve the Zero Trust architecture and cybersecurity accreditation processes.

Skills

GCP expertise

Customer engagement

Requirements gathering

Cloud security

CI/CD in cloud

Education

Bachelor's degree in Computer Science

Tools

Terraform

Gitlab

Job description

Dark Wolf is seeking a Google Cloud Customer Engineer to act as a critical liaison for our DoD customer, driving secure cloud adoption and ongoing optimization of Google Platform within a government environment. The role is primarily remote, supported from Dark Wolf Hubs in Herndon, VA and other U.S.

locations. Responsibilities include translating requirements into engineering tasks, managing assignment tickets, conducting customer engagement activities, and educating users to optimize platform