Remote Global Salesforce Platform Director

International Rescue Committee; New York (NY); Remote; USD 113,000 - 120,000; Full time

Job summary

International Rescue Committee (IRC) seeks a seasoned Salesforce domain leader to own the global platform, shape the roadmap, and govern architectural standards. You will lead a technical team of admins, developers and a business analyst, guiding safe AI adoption and evaluating Nonprofit Cloud migrations.

You will collaborate with fundraising, finance and programmes across countries, translating complex technical options for senior leaders and steering strategic platform investments.

Qualifications

• Bachelor’s degree in information technology, computer science, business systems or a related discipline.
• Significant enterprise Salesforce platform experience with architectural governance.
• Experience leading a team of Salesforce admins/developers and managing contractors/partners.
• Strong stakeholder management and communication, including non‑technical audiences.
• Hands‑on development experience with Apex, SOQL and Lightning Web Components.

Responsibilities

• Act as global product and platform owner for IRC’s Salesforce ecosystem, setting direction and investment.
• Develop and maintain a prioritised CRM roadmap aligned with fundraising, engagement, finance and programmes.
• Lead evaluation of Salesforce Nonprofit Cloud, migration strategy and plan if approved.
• Lead evaluation and adoption of AI within the CRM ecosystem, ensuring data protection and governance.
• Oversee integrations with donation platforms, finance systems and data warehouse; ensure data flows are well documented.

Skills

Salesforce architecture

Leadership

Stakeholder management

Agile delivery

Apex/LWC

Education

Bachelor’s degree in IT / CS / BIS

Tools

NPSP

Nonprofit Cloud

Pardot (Account Engagement)

Apsona

Outlook integration

Job description

International Rescue Committee (IRC) seeks a seasoned Salesforce domain leader to own the global platform, shape the roadmap, and govern architectural standards. You will lead a technical team of admins, developers and a business analyst, guiding safe AI adoption and evaluating Nonprofit Cloud migrations.

You will collaborate with fundraising, finance and programmes across countries, translating complex technical options for senior leaders and steering strategic platform investments.