Director, Salesforce & CRM Platform Excellence

Commercial Metals LTD; Irving (TX); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Day 1 Benefits Coverage with low cost

401(k) company match

Lifestyle Benefit

Competitive compensation and bonuses

Life and Disability Insurance

Employee Stock Purchase Plan

Training and Advancement Opportunities

Job summary

CMC is seeking a director-level leader to own Salesforce adoption, CRM governance, and platform strategy across business units. You will align commercial priorities with enterprise technology, lead the CRM product management function, and collaborate with IT, operations, and sales to deliver measurable business value.

The role requires deep experience in Salesforce ecosystems, data stewardship, and AI-enabled improvements, with a focus on scalable, secure, and user-friendly platforms across a

Qualifications

• Senior leadership in CRM, Salesforce implementation, or enterprise tech leadership.
• Experience guiding large-scale CRM transformations across multiple business units.
• Proven track record with data governance, adoption, and value realization.

Responsibilities

• Lead enterprise Salesforce implementation strategy, roadmap, and governance.
• Oversee CRM platforms (Salesforce, Dynamics, HubSpot) with lifecycle management.
• Define platform standards, release management, and stakeholder reporting.
• Drive data quality, AI enablement, and measurable business outcomes.
• Manage vendor relationships, partners, and cross-functional teams.
• Propel user adoption, change management, and post-launch optimization.

Skills

CRM leadership

Salesforce implementation

Enterprise systems

Agile delivery

Stakeholder management

Data governance

Education

Salesforce Administrator Certification

Salesforce Business Analyst Certification

Salesforce Sales Cloud Consultant Certification

Tools

Salesforce

Microsoft Dynamics

HubSpot

Tableau

MuleSoft

Job description

CMC is seeking a director-level leader to own Salesforce adoption, CRM governance, and platform strategy across business units. You will align commercial priorities with enterprise technology, lead the CRM product management function, and collaborate with IT, operations, and sales to deliver measurable business value.

The role requires deep experience in Salesforce ecosystems, data stewardship, and AI-enabled improvements, with a focus on scalable, secure, and user-friendly platforms across a