Remote Global Renewals Leader: Scale Revenue

Matcha; Northern (KY); Hybrid; USD 181,000 - 254,000; Full time

Benefits offered by this job

401(k) plan

Equity program

Bonus program

Flexible time off

Job summary

Nozomi Networks is seeking a Global Renewals Leader to own renewal strategy, manage high-volume contracts, and build a global renewals team. You will collaborate with Revenue, Customer Success, Marketing, and Legal to maximize renewal outcomes and upsell opportunities.

You will optimize Salesforce and renewal processes, drive forecast accuracy, and lead negotiations from quoting to order submission. Travel up to 20% and a remote-friendly environment.

Qualifications

• Experience managing a recurring revenue book with accountability for GRR and renewal targets.
• Demonstrated ability to build and operationalize renewal processes, playbooks, and forecasting methodologies.
• Strong commercial and negotiation skills, including pricing, uplift, multi-year agreements, and contract terms.

Responsibilities

• Own the renewal strategy and operating model, including process, coverage, segmentation, playbooks, and workflows.
• Own renewal performance against GRR, renewal rate, churn, and contraction targets.
• Own the global renewals forecast and provide data-driven visibility into renewal pipeline, risk, churn, contraction, and expansion.
• Develop renewal pricing and commercial strategies, including uplift and multi-year agreements.
• Own optimization of Salesforce and systems supporting renewal lifecycle with accurate data.
• Drive renewals through full lifecycle: quoting, negotiations, PO, execution, order submission.
• Identify and pursue upsell opportunities and partner with Sales and Customer Success to mitigate renewal risk.

Skills

Recurring revenue

Renewals management

Negotiation skills

Salesforce

Cross-functional

Data analysis

Tools

Salesforce

Job description

Nozomi Networks is seeking a Global Renewals Leader to own renewal strategy, manage high-volume contracts, and build a global renewals team. You will collaborate with Revenue, Customer Success, Marketing, and Legal to maximize renewal outcomes and upsell opportunities.

You will optimize Salesforce and renewal processes, drive forecast accuracy, and lead negotiations from quoting to order submission. Travel up to 20% and a remote-friendly environment.