Global Renewals Leader: Scale High-Volume SaaS Deals

nozominetworks; United States; On-site; USD 181,000 - 254,000; Full time

Job summary

Nozomi Networks is seeking a Global Renewals Leader to renew large volumes of customer contracts and to build a global renewals team.

You will partner with Sales, Customer Success, Finance and Legal to maximize renewal outcomes, pursue upsell opportunities and optimize Salesforce across the lifecycle.

The role requires a proven track record in recurring revenue, strong negotiation and pricing skills, and a willingness to travel up to 20%.

Qualifications

• Experience managing a recurring revenue book with GRR and renewal targets.
• Proven ability to build/operationalize renewal processes, playbooks, forecasting.
• Strong negotiation and pricing skills for multi-year deals.
• Cross-functional collaboration with Sales, Customer Success, Finance, Legal, Deal Desk.

Responsibilities

• Own renewal strategy, operating model, and workflows.
• Own renewal performance against GRR, renewal rate, churn, contraction.
• Manage global renewal forecast with data-driven visibility.
• Develop renewal pricing, uplift, multi-year terms, and non-standard terms.
• Optimize Salesforce and other systems across renewal lifecycle.
• Drive and close renewals through quoting, negotiations, orders.
• Identify upsell opportunities during renewals.
• Collaborate with Sales and Customer Success to mitigate renewal risk.
• Build relationships with Regional Sales Directors for cross-sell.

Skills

Renewals management

Forecasting

Negotiation

Cross-functional collaboration

Global team leadership

Customer success

Tools

Salesforce

Job description

Nozomi Networks is seeking a Global Renewals Leader to renew large volumes of customer contracts and to build a global renewals team.

You will partner with Sales, Customer Success, Finance and Legal to maximize renewal outcomes, pursue upsell opportunities and optimize Salesforce across the lifecycle.

The role requires a proven track record in recurring revenue, strong negotiation and pricing skills, and a willingness to travel up to 20%.