Remote Global Freight Operations Specialist

Placements24; United States; Remote; USD 52.000 - 76.000; Vollzeit

Benefits dieser Stelle

Fully remote work

Flexible schedule

Professional development and training

Provident fund and medical aid

Collaborative remote team

Generous annual leave

Zusammenfassung

Placements24 is seeking a highly organized Freight Forwarder Operations Specialist to join a fully remote team. The role oversees end-to-end freight movements, coordinating carriers, brokers, and clients, and ensuring compliant cargo handling across international and domestic shipments.

You will document shipments, track progress, resolve issues, and optimize processes to reduce transit times and boost customer satisfaction.

Qualifikationen

• Proven experience in freight forwarding operations.
• Knowledge of air, sea, and land freight processes.
• Familiarity with customs regulations and documentation requirements.
• Strong communication and customer service skills.
• Proficiency with freight forwarding software and MS Office.
• Ability to work independently in a remote setting.

Aufgaben

• Manage and coordinate shipment of goods via air, sea, and land freight.
• Prepare and process shipping documentation (bills of lading, air waybills, commercial invoices).
• Liaise with clients, airlines, shipping lines, trucking companies, and customs brokers.
• Track shipment progress and provide updates to clients and stakeholders.
• Ensure compliance with international and domestic transportation regulations and customs requirements.
• Investigate and resolve issues or discrepancies related to shipments.
• Obtain quotes from carriers and negotiate rates where applicable.
• Maintain accurate records of freight activities in the system.
• Assist in managing customer accounts and service levels.
• Identify opportunities to improve operational efficiency and reduce costs.

Kenntnisse

Freight forwarding experience

Air/Sea/Land freight

Customs regulations

International trade terms

Customer service

Freight software

MS Office

Remote work

Problem solving

Time management

Ausbildung

High school diploma

Certification or degree in logistics or related field

Tools

Freight forwarding software

MS Office

Jobbeschreibung

Placements24 is seeking a highly organized Freight Forwarder Operations Specialist to join a fully remote team. The role oversees end-to-end freight movements, coordinating carriers, brokers, and clients, and ensuring compliant cargo handling across international and domestic shipments.

You will document shipments, track progress, resolve issues, and optimize processes to reduce transit times and boost customer satisfaction.