Global Freight Operations Specialist

Flexport; Town of Texas (WI); On-site; USD 54,000 - 56,000; Full time

Job summary

Flexport in Dallas, TX is hiring a Global Operations Specialist to manage the shipment lifecycle for ocean and air freight, ensuring data integrity and minimal delays. This full-time, in-office role emphasizes cross-functional communications and adherence to SOPs to meet KPIs and SLAs.

The position involves validating bookings, tracking shipments, and coordinating with partners to move goods efficiently across borders while maintaining high service levels.

Qualifications

• Bachelor's or associate degree or 1+ year relevant experience.
• Team-centric mindset focused on client outcomes.
• Excellent written and verbal communication.
• High attention to detail in a fast-paced environment.
• Proficient with Google Workspace and Microsoft Office.
• Fluent in English (written and spoken).
• Compliance-first approach in a regulated industry.

Responsibilities

• Execute movement of ocean and air shipments from origin to destination.
• Maintain communications with partners to facilitate shipments in transit.
• Collaborate cross-functionally within Flexport.
• Ensure shipments move on time and handle exceptions appropriately.
• Use metrics to identify opportunities for improvement and performance.
• Own client data quality by validating bookings and statuses.
• Follow SOPs to meet KPIs and SLAs.

Skills

Communication

Attention to detail

Office productivity tools

English proficiency

Team collaboration

Regulatory/compliance mindset

Education

Bachelor's/Associate's degree or 1+ year experience

Tools

Google Sheets/Excel

Job description

Flexport in Dallas, TX is hiring a Global Operations Specialist to manage the shipment lifecycle for ocean and air freight, ensuring data integrity and minimal delays. This full-time, in-office role emphasizes cross-functional communications and adherence to SOPs to meet KPIs and SLAs.

The position involves validating bookings, tracking shipments, and coordinating with partners to move goods efficiently across borders while maintaining high service levels.