Remote Global Account Leader – USA (BCS & EOR)

GoGlobal; États-Unis; À distance; USD 90 000 - 130 000; Plein temps

Résumé du poste

GoGlobal is seeking a Senior Account Manager – USA to manage and grow a portfolio of multinational clients across BCS and EOR services. You will act as a trusted advisor to senior stakeholders, driving retention, renewal, and commercial growth while expanding GoGlobal’s service offerings.

You will collaborate with cross-functional teams, lead strategic initiatives, and cover global employment solutions with a strong emphasis on client experience and compliance.

Qualifications

• Experience in Account Management, Customer Success, Client Services, or Business Development within a B2B environment.
• Hands-on experience managing both BCS and EOR client portfolios.
• Strong understanding of global employment solutions including EOR, global payroll, accounting, tax, entity management, and corporate compliance.
• Proven experience managing enterprise or multinational client accounts across multiple countries.
• Strong commercial mindset with experience managing pricing discussions, scope changes, and revenue expansion.
• Excellent client-facing, presentation, negotiation, and stakeholder management skills, with experience engaging senior executives.
• Ability to manage multiple complex accounts while working with global teams.
• Excellent verbal and written English communication skills.
• Experience within a global BPO, EOR, PEO, Global Payroll, HR Services, or BCS organization.
• Experience supporting multinational organizations with international expansion.
• Knowledge of US employment practices and international workforce solutions.
• Experience participating in business development activities, including client meetings, networking events, and supporting go-to-market initiatives.
• Experience working in a fast-paced, global, matrix organization.

Responsabilités

• Own portfolio of senior US-based multinational clients across BCS and EOR services.
• Provide consultative guidance on global expansion, entity management, employment solutions, and compliance.
• Drive retention, renewals, upselling, cross-selling, and gross margin optimization.
• Lead QBRs to identify business needs, growth opportunities, and strategic initiatives.
• Maintain understanding of each client’s business model, countries in scope, expansion plans, and priorities.
• Collaborate with Sales to ensure smooth handovers and ongoing account growth.

Connaissances

Account management

Client relations

Business development

Global payroll knowledge

Cross-functional collaboration

English proficiency

Description du poste

GoGlobal is seeking a Senior Account Manager – USA to manage and grow a portfolio of multinational clients across BCS and EOR services. You will act as a trusted advisor to senior stakeholders, driving retention, renewal, and commercial growth while expanding GoGlobal’s service offerings.

You will collaborate with cross-functional teams, lead strategic initiatives, and cover global employment solutions with a strong emphasis on client experience and compliance.