Remote Geriatric Care Navigator

Greater Good Health; United States; Remote; USD 52,000 - 86,000; Full time

Job summary

Greater Good Health is seeking a Care Navigator to serve as the primary point of contact for engaging patients, coordinating care across settings, and connecting them with the right resources at the right time. This remote role includes occasional visits to a wellness center in Victorville, CA.

The ideal candidate will be an empathetic communicator, adept at building trust with older adults, and skilled at collaborating with Nurse Practitioners to remove barriers to care and ensure continuous,

Qualifications

• Post-high school education: 1–2 years or an associate degree; bachelor’s preferred.
• 1–3 years of experience in a patient-facing healthcare role.
• Excellent verbal and written communication; empathetic and clear.
• HIPAA/PHI handling awareness and privacy compliance.
• Organized, detail-oriented, and able to multitask in a fast-paced care coordination environment.
• Bilingual English/Spanish is a plus.

Responsibilities

• Conduct proactive outreach to schedule AWVs and care plans.
• Schedule AWVs via home, telehealth, and in-clinic visits.
• Coordinate care with Nurse Practitioners and manage referrals.
• Retrieve and reconcile medical records from outside providers.
• Support post-discharge follow-up and transitions of care.
• Ensure timely documentation and privacy compliance.

Skills

Communication skills

Phone skills

Organizational skills

Multitasking

Critical thinking

Team player

Bilingual (English/Spanish)

Education

Bachelor's degree in health sciences / related

Associate degree

Tools

MS Word

MS Excel

Windows

Internet

EHR/EMR platforms

Job description

Greater Good Health is seeking a Care Navigator to serve as the primary point of contact for engaging patients, coordinating care across settings, and connecting them with the right resources at the right time. This remote role includes occasional visits to a wellness center in Victorville, CA.

The ideal candidate will be an empathetic communicator, adept at building trust with older adults, and skilled at collaborating with Nurse Practitioners to remove barriers to care and ensure continuous,