Geriatric Care Navigator (Remote/Field)

Finger Lakes Community Health; New York (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k with Safe Harbor

PTO

Education reimbursement

Job summary

Finger Lakes Community Health is seeking a Geriatric Case Manager to provide client-centered care planning for patients 60+. You will help navigate healthcare and social services, promote safety and independence, and work mainly from the Geneva Center with travel to surrounding counties.

The role emphasizes assessment of barriers to care, care coordination with providers, and extensive documentation in the EHR to support ongoing case management.

Qualifications

• High school diploma or equivalent required.
• Associate or bachelor’s degree in a related field preferred.
• 2+ years in healthcare or customer service preferred.
• Valid New York State driver’s license required.
• Auto insurance of $100k/$300k/$100k required.

Responsibilities

• Identify eligible patients through referrals and high-utilization reviews.
• Assess socio-economic factors and set individualized goals.
• Help patients access healthcare and social services.
• Complete annual fall-risk and Health Related Social Risk screenings.
• Guide patients in prioritizing needs and achievable goals.
• Coordinate transportation for appointments as needed.
• Communicate patient plans with care teams and update records.

Skills

Healthcare experience

Communication skills

Customer service

EHR systems

Education

High school diploma or equivalent

Associate or bachelor’s degree in social work/public health/human services

Tools

EHR systems

Job description

Finger Lakes Community Health is seeking a Geriatric Case Manager to provide client-centered care planning for patients 60+. You will help navigate healthcare and social services, promote safety and independence, and work mainly from the Geneva Center with travel to surrounding counties.

The role emphasizes assessment of barriers to care, care coordination with providers, and extensive documentation in the EHR to support ongoing case management.