Home-Based Geriatric Care Coordinator

WellBe Senior Medical; Charleston (WV); On-site; USD 28,000 - 30,000; Full time

Job summary

WellBe Senior Medical is seeking a Patient Care Coordinator to join our home-based care team. You will answer calls, coordinate medical appointments, and maintain accurate EMR records to support frail and elderly Medicare Advantage patients.

This role emphasizes compassionate customer service and teamwork with an interdisciplinary clinical group. Responsibilities include patient scheduling, eligibility checks, and acting as a community resource.

Qualifications

• High school diploma or GED is required.
• 2+ years in healthcare setting preferred.
• Experience with EMR documentation is preferred.

Responsibilities

• Answer calls and emails from patients.
• Coordinate care with medical team and schedule appointments.
• Maintain and update patient records in EMR.
• Schedule provider visits, tests, and specialist appointments.
• Assist with patient eligibility verification and registrations.
• Act as a community resource for patients and families.

Skills

Healthcare experience

Communication skills

CRITICAL thinking

Customer service

Technology savvy

EMR literacy

Microsoft Office

Education

High school diploma or GED

Tools

EMR

Word

Excel

PowerPoint

Job description

WellBe Senior Medical is seeking a Patient Care Coordinator to join our home-based care team. You will answer calls, coordinate medical appointments, and maintain accurate EMR records to support frail and elderly Medicare Advantage patients.

This role emphasizes compassionate customer service and teamwork with an interdisciplinary clinical group. Responsibilities include patient scheduling, eligibility checks, and acting as a community resource.