Remote Genesys Cloud Developer & Integrations Specialist

Orpine.com

United States

Remote

USD 100,000 - 150,000

Full time

6 days ago

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Job summary

Orpine.com is seeking a remote Genesys Cloud Developer to deliver configuration, customization, and migrations of Genesys Cloud CX solutions. You will integrate with APIs, CRM, and other systems, and build IVR, routing, and contact center workflows. Collaborate across business, product, engineering, and QA teams to ensure smooth deployments.

The role emphasizes troubleshooting and effective communication in a remote, long-term engagement with a flexible work model.

Qualifications

Hands-on experience with Genesys Cloud CX and migration projects.
Familiarity with APIs, integrations, IVR, routing, and workflows.
Strong troubleshooting and clear communication abilities.

Responsibilities

Develop, configure, and customize Genesys Cloud CX solutions.
Support migration to Genesys Cloud, including assessment, configuration, testing, and deployment.
Integrate Genesys Cloud with APIs, CRM, and other enterprise systems.
Build and maintain IVR, routing, workflows, and contact center integrations.
Troubleshoot issues and optimize Genesys Cloud performance.
Collaborate with business, product, engineering, and QA teams.