Remote General Liability Claims Adjuster

Reserv; Atlanta (GA); Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

PTO and family leave

Job summary

Reserv is seeking a highly organized General Liability Adjuster for a remote, nationwide role. You will speak with customers by phone, guide them through their claims, and manage an inventory of files to ensure timely resolutions.

The ideal candidate has 3–5 years in GL claims, an active adjuster license, and a proactive, empathetic approach. A collaborative, customer-focused mindset is essential for success in this remote role.

Qualifications

• Active adjuster license required: resident state license if available, otherwise DHS license.
• 3–5 years of experience in general liability claims.
• Experience with Premise, Habitational, Risk Transfer, and complex injuries.

Responsibilities

• Handle all aspects of General Liability claims including Slip and Falls, Habitational, Risk Transfer, Construction.
• Gather information from customers to initiate claims and explain policy/coverage.
• Manage an inventory of claims and establish reserves as needed.
• Ensure compliance with state regulations and procedures.
• Negotiate settlements within authority and communicate with involved parties.
• Contribute to development of claims guidelines and improvements.

Skills

Customer service

Empathy

Communication

Problem solving

Collaboration

Education

Bachelor's degree

JD or professional insurance designations preferred

Job description

Reserv is seeking a highly organized General Liability Adjuster for a remote, nationwide role. You will speak with customers by phone, guide them through their claims, and manage an inventory of files to ensure timely resolutions.

The ideal candidate has 3–5 years in GL claims, an active adjuster license, and a proactive, empathetic approach. A collaborative, customer-focused mindset is essential for success in this remote role.