Remote General Liability Adjuster — Claims Innovator

Reserv; United States; À distance; USD 60 000 - 85 000; Plein temps

Avantages offerts par ce poste

Health insurance and vision/dental

401(k) with employer matching

Generous PTO

Remote-friendly setup (equipment)

Family leave policy

Résumé du poste

Reserv is seeking a highly organized General Liability Adjuster for a 100% remote role in the United States. You will educate and assist customers through claims, triage inventory, and deliver top-tier service across Premise, Habitational, Risk Transfer, and Construction areas.

You will need an active adjuster license (resident or DHS), 3–5 years of general liability experience, and a proactive, collaborative mindset. Willingness to travel for client needs may apply where required.

Qualifications

• Active adjuster license required: resident state license if available, otherwise a DHS license.
• 3–5 years of experience in General Liability claims (Premise, Habitational, Risk Transfer, Construction).
• Experience with complex injuries and policy interpretation.
• Willing to obtain any additional licenses within 60 days, incl. state testing.

Responsabilités

• Handle all aspects of General Liability claims including Slip and Falls, Habitational, Risk Transfer, Construction and more.
• Gather information from customers to initiate claims and explain policy coverage.
• Manage an inventory of claims and analyze coverage for potential issues.
• Establish initial reserves and adjust as needed throughout claims.
• Ensure compliance with state regulations, policy provisions, and SOPs.
• Communicate with involved parties and negotiate settlements within authority.
• Contribute to claims guidelines, best practices, and process improvements.
• Coordinate with outside investigators, counsel, and service providers to resolve claims.

Connaissances

Customer service

Communication

Empathy

Conflict resolution

Team collaboration

Curiosity/problem solving

Formation

Bachelor’s degree

JD or professional designations preferred

Description du poste

Reserv is seeking a highly organized General Liability Adjuster for a 100% remote role in the United States. You will educate and assist customers through claims, triage inventory, and deliver top-tier service across Premise, Habitational, Risk Transfer, and Construction areas.

You will need an active adjuster license (resident or DHS), 3–5 years of general liability experience, and a proactive, collaborative mindset. Willingness to travel for client needs may apply where required.