Remote GenAI Salesforce Experience Architect

NeuraFlash; United States; Hybrid; USD 140,000 - 200,000; Full time

Job summary

NeuraFlash, Part of Accenture is seeking a Salesforce Experience Architect focused on Agentforce to design and deliver GenAI powered Salesforce experiences for clients. You will partner with our AI team to translate business needs into well-architected, scalable solutions and drive architecture, design, and execution across projects.

This role offers remote and in-person options, travel up to 25%, and collaboration with a cross-functional team of experts to push GenAI adoption and create

Qualifications

• 3+ years in a customer-facing technical consulting, enterprise architecture, or business process mapping role
• 5+ years of CRM industry experience
• Experience architecting and implementing Salesforce Service Cloud or Sales Cloud
• Experience with GenAI prompt writing
• Hands on experience with Agentforce or other Generative AI driven platforms
• Proven ability to design and optimize business processes across disparate systems
• Ability to tie outcomes to business value (ROI) through storytelling
• Comfortable using flow charting tools (e.g., Lucidchart)
• Ability to lead a cross-functional team to create rich end user experiences
• Willing and able learner of new technologies

Responsibilities

• Provide industry best practices and serve as a trusted client advisor
• Drive requirement gathering and serve as the Salesforce platform expert
• Bring an experience design-focused mindset to solutions
• Work with clients to build out their strategy and roadmap, enabling quick wins and longer-term strategic goals
• Provide input on detailed design specifications, infrastructure, and project plans
• Translate business requirements into well-architected solutions
• Coach and mentor junior technical and functional team members
• Follow and understand new Salesforce product and technical capabilities

Skills

CRM experience

GenAI prompts

Salesforce architecture

Sales Cloud/Service Cloud

Agentforce

Tools

Lucidchart

Job description

NeuraFlash, Part of Accenture is seeking a Salesforce Experience Architect focused on Agentforce to design and deliver GenAI powered Salesforce experiences for clients. You will partner with our AI team to translate business needs into well-architected, scalable solutions and drive architecture, design, and execution across projects.

This role offers remote and in-person options, travel up to 25%, and collaboration with a cross-functional team of experts to push GenAI adoption and create