Salesforce Field Service Consultant — Remote & AI-Driven

NeuraFlash, Part of Accenture; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

NeuraFlash, Part of Accenture, is seeking a Salesforce Consultant to join our Field Service team and bring customer Salesforce projects to life. You will work with customers to understand their business, define requirements, and design, develop, QA, and launch Salesforce solutions.

You will architect and implement best-in-class Service Cloud and Field Service solutions, configure Salesforce using point-and-click tools, and collaborate with our AI teams to create innovative Salesforce offerings.

Qualifications

• 2+ years project experience in a hands-on position.
• 1+ years of experience with Salesforce in a development or configuration capacity.
• Understanding of Customer Service and Field Service Business Operations with experience solving complex use cases on Salesforce.
• Hands-on experience building Custom Applications, Lightning Experience, Field Service Mobile App Extensions, Visual Flows, Process Builders, and SLAs/Entitlement Processes within Salesforce.
• Understanding of Release Management, ALM, Development Lifecycle and Deployment Best Practices and Governance.
• Client facing experience in Pre-Sales, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, Enterprise Application Architecture.

Responsibilities

• Define requirements with customers and deliver Salesforce solutions.
• Architect and build Service Cloud and Field Service implementations.
• Configure Salesforce using point-and-click tools on the platform.
• Collaborate with AI teams to create innovative Salesforce solutions.
• Stay updated on Salesforce features and major launches.
• Support ongoing customer success and solution optimization.

Skills

Salesforce knowledge

Communication skills

Team player

Attention to detail

Education

BS in CS/Math/Engineering or related

Tools

Salesforce Platform

Lightning Experience

Visual Flows

Process Builder

Job description

NeuraFlash, Part of Accenture, is seeking a Salesforce Consultant to join our Field Service team and bring customer Salesforce projects to life. You will work with customers to understand their business, define requirements, and design, develop, QA, and launch Salesforce solutions.

You will architect and implement best-in-class Service Cloud and Field Service solutions, configure Salesforce using point-and-click tools, and collaborate with our AI teams to create innovative Salesforce offerings.