AI Experience Architect: Agentforce & Salesforce

NeuraFlash

United States

On-site

USD 87,400 - 266,300

Full time

14 days+

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Benefits offered by this job

Flexible working hours
Remote work options
Travel opportunities

Job summary

NeuraFlash, a part of Accenture, is looking for an Experience Architect to drive the solution for Agentforce-powered experiences and deliver impactful business value. Collaborate with our talented AI team and clients to leverage Salesforce technologies and create advanced AI-driven solutions.

The ideal candidate will have significant experience in technical consulting and CRM, with a strong focus on architecture and solution design. Join us to be at the forefront of AI technology and transformation.

Qualifications

  • 3+ years in a customer-facing technical consulting role.
  • 5+ years of CRM industry experience.
  • Experience with architecting Salesforce Service Cloud.

Responsibilities

  • Drive solution design and build Agentforce-powered experiences.
  • Gathers requirements and acts as Salesforce platform expert.
  • Coach and mentor junior team members.

Skills

Customer-facing technical consulting
CRM industry experience
Requirement gathering
Architecting Salesforce Service Cloud
GenAI prompt writing
Business process optimization
Storytelling for business value
Flow charting tools usage
Cross-functional team leadership
Learning new technologies

Education

Bachelor's degree or equivalent experience

Tools

Salesforce Service Cloud
Salesforce Sales Cloud
Agentforce
Einstein Bots

Job description

NeuraFlash, a part of Accenture, is looking for an Experience Architect to drive the solution for Agentforce-powered experiences and deliver impactful business value. Collaborate with our talented AI team and clients to leverage Salesforce technologies and create advanced AI-driven solutions.

The ideal candidate will have significant experience in technical consulting and CRM, with a strong focus on architecture and solution design. Join us to be at the forefront of AI technology and transformation.

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