Remote Full‑Service Travel Advisor | Earn with Incentives

AAA Club Alliance; Elm (PA); Teletrabalho; USD 25 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid virtual training

Monthly performance incentives

Comprehensive benefits package

Continual learning reimbursement

Resumo da oferta

AAA Club Alliance is seeking an experienced Full-Service Travel Agent to join our remote Travel Contact Center. This 100% work-from-home role handles domestic and international itineraries, builds lasting client relationships, and delivers exceptional service while promoting AAA benefits.

Join a team with paid virtual training, ongoing learning, and a compensation package that includes monthly incentives. Requires 2+ years in leisure travel sales and familiarity with GDS and booking tools.

Qualificações

• High school diploma or equivalent.
• At least 2 years of leisure travel industry sales experience.
• Experience with airline reservation systems, ticketing platforms, GDS, and online booking tools.

Responsabilidades

• Plan and book domestic and international vacations, including customized FIT itineraries.
• Assist Members and non-Members through phone, email, and web chat.
• Recommend destinations, travel products, and exclusive AAA benefits based on traveler needs.
• Stay informed about travel promotions, destinations, and industry trends.
• Process travel reservations in compliance with ARC regulations and AAA policies.
• Upsell and cross-sell travel products to enhance the customer experience.
• Meet sales and performance goals while delivering excellent service.
• Resolve travel-related issues and assist with itinerary changes.
• Provide guidance and mentorship to fellow Travel Contact Center Associates when needed.

Conhecimentos

Customer service

Sales

Communication

Problem solving

Travel industry knowledge

Relationship building

Formação académica

High school diploma

Travel school graduates encouraged

Ferramentas

GDS

Airline reservation systems

Ticketing platforms

Online booking tools

Descrição da oferta de emprego

AAA Club Alliance is seeking an experienced Full-Service Travel Agent to join our remote Travel Contact Center. This 100% work-from-home role handles domestic and international itineraries, builds lasting client relationships, and delivers exceptional service while promoting AAA benefits.

Join a team with paid virtual training, ongoing learning, and a compensation package that includes monthly incentives. Requires 2+ years in leisure travel sales and familiarity with GDS and booking tools.