Remote Front Desk Security Specialist

Koniag Government Services; Nashville (TN); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision insurance

401(k) retirement plan

Paid time off

Paid parental leave

Life and disability insurance

Flex spending accounts

Commuter benefits

Tuition reimbursement

Job summary

Koniag Services, Inc., a Koniag Government Services company, seeks a Front Desk Security Specialist to oversee virtual facility access control, visitor credentialing, and security desk operations from a remote environment. You will interact with visitors, contractors, and personnel via virtual platforms, ensuring identity verification and policy compliance.

The role emphasizes monitoring access, incident response, and log maintenance while coordinating with on-site teams and law enforcement as

Qualifications

• High School Diploma or GED; higher degree preferred in Criminal Justice/Security.
• 2+ years in security, law enforcement, military, or related field.
• Experience in front desk operations, customer service or access control management.
• Experience with security monitoring systems and video surveillance.

Responsibilities

• Serve as virtual front desk point of contact, monitor access control and visitor platforms in real time.
• Greet and authenticate visitors remotely via video conferencing, verify identities for access.
• Monitor access requests and security alerts promptly and professionally.
• Maintain accurate visitor/access logs per security policies.
• Coordinate with on-site personnel and law enforcement for incidents.
• Enforce security policies and regulatory requirements.
• Issue and manage visitor badges and temporary credentials.
• Monitor multiple security feeds and escalate concerns.
• Provide clear communication on security protocols to visitors and staff.
• Maintain security and incident logs; assist with SOPs and after-hours duties.

Skills

English communication

Virtual platforms

Access control

Observation & situational awareness

Multitasking in remote environment

Record keeping

Judgment & discretion

PII handling

Confidentiality

Reliable internet

Security clearance readiness

Education

High School Diploma or GED

Associate's or Bachelor's in Criminal Justice/Security

Tools

Lenel

Genetec

Envoy

Job description

Koniag Services, Inc., a Koniag Government Services company, seeks a Front Desk Security Specialist to oversee virtual facility access control, visitor credentialing, and security desk operations from a remote environment. You will interact with visitors, contractors, and personnel via virtual platforms, ensuring identity verification and policy compliance.

The role emphasizes monitoring access, incident response, and log maintenance while coordinating with on-site teams and law enforcement as