Remote Front Desk & Intake Coordinator – Part-Time

Scion Staffing; Seattle (WA); On-site; USD 26,220 - 35,880; Part time

Benefits offered by this job

Competitive compensation: $30/hour

Fully remote, 20 hours/week

Flexible schedule

Meaningful impact in mental health

Collaborative team environment

Growth opportunities

Job summary

Scion Staffing, Inc. is seeking a compassionate Front Desk & Intake Coordinator for a virtual mental health practice. This remote, part-time position handles client intake, scheduling, and insurance verification, while maintaining HIPAA compliance and coordinating with therapists and billing.

The ideal candidate thrives in a fast-paced remote environment, delivers exceptional client service, and supports administrative improvements for smoother operations.

Qualifications

• Experience in front desk support, intake, or healthcare office coordination.
• Excellent communication and customer service with empathy.
• Strong organization to manage remote tasks.

Responsibilities

• Serve as the primary contact for clients via phone, email, and virtual channels.
• Coordinate new client intake, scheduling, onboarding, and insurance verification.
• Maintain accurate client records in the EHR with HIPAA confidentiality.
• Collaborate with therapists, supervisors, interns, and billing staff.
• Monitor scheduling changes and resolve administrative issues.

Skills

Customer service

Communication

Organization

HIPAA compliance

Remote work

Tools

EHR systems

Microsoft Office

Google Workspace

Job description

Scion Staffing, Inc. is seeking a compassionate Front Desk & Intake Coordinator for a virtual mental health practice. This remote, part-time position handles client intake, scheduling, and insurance verification, while maintaining HIPAA compliance and coordinating with therapists and billing.

The ideal candidate thrives in a fast-paced remote environment, delivers exceptional client service, and supports administrative improvements for smoother operations.