Remote Front Desk & Customer Experience Specialist

Hillyard Inc; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, vision insurance

Paid time off and holidays

Career growth opportunities

Job summary

SIKKY MANUFACTURING is seeking a highly organized Receptionist to serve as the first point of contact for visitors and clients. The role emphasizes professionalism, courteous communication, and multitasking in a fast-paced environment.

You will greet guests, manage calls, provide product information, handle mail, and support various administrative tasks while maintaining a welcoming reception area. Experience in customer service is preferred, and MS Office proficiency is required.

Qualifications

• High school diploma or equivalent.
• Previous receptionist or customer service experience preferred.
• Excellent verbal and written communication.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office and other office software.
• Knowledge of the automotive industry is a plus.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner
• Answer and direct incoming phone calls to the appropriate department or individual
• Respond to inquiries and provide information about the company's products and services
• Maintain a clean and organized reception area
• Receive and distribute incoming mail and packages
• Schedule appointments and meetings for staff members
• Assist with administrative tasks, such as filing, data entry, and organizing documents
• Monitor and order office supplies
• Collaborate with other departments to ensure smooth operations and customer satisfaction
• Adhere to company policies and procedures at all times

Skills

Communication skills

Organizational skills

Multitasking

MS Office

Team player

Automotive knowledge

Education

High school diploma

Tools

Microsoft Office

Job description

SIKKY MANUFACTURING is seeking a highly organized Receptionist to serve as the first point of contact for visitors and clients. The role emphasizes professionalism, courteous communication, and multitasking in a fast-paced environment.

You will greet guests, manage calls, provide product information, handle mail, and support various administrative tasks while maintaining a welcoming reception area. Experience in customer service is preferred, and MS Office proficiency is required.