Remote-friendly Pharmacy Automation Lead

705 Lilly USA, LLC; Indianapolis (IN); Hybrid; USD 132,000 - 194,000; Full time

Benefits offered by this job

401(k) matching

Pension

Vacation benefits

Medical, dental, vision benefits

Job summary

LillyDirect Pharmacy Operations in Indianapolis, IN seeks an experienced Pharmacist to lead automation and system integration efforts, serving as the technical authority for validation. You will define requirements, validate changes, and coordinate releases with Lilly IT and partners to reduce manual work while ensuring patient safety.

The role emphasizes compliance, patient safety, and cross-functional collaboration across QA, regulatory, IT, and operations, with on-site and optional remote

Qualifications

• Bachelor of Science in Pharmacy or Doctor of Pharmacy (PharmD) degree.
• Active, unrestricted Indiana pharmacist license in good standing.
• Minimum of 3 years of experience in pharmacy practice or pharmacy operations.

Responsibilities

• Translate the automation and system-integration roadmap into requirements, configuration, validation, and release.
• Serve as the technical authority for automation validation across LillyDirect Pharmacy: define the validation approach and acceptance criteria, and determine whether automation that touches prescription data passes validation before it is released.
• Recommend sequencing and prioritization of the automation and integration roadmap to pharmacy leadership, based on validation results, defect trends, and expected reductions in manual work.
• Execute testing and validation for automation that touches prescription data, and document outcomes as pharmacy records.
• Diagnose the root causes of automation accuracy gaps and manual rework across systems and workflows, and design and deliver corrective solutions measured against agreed targets.
• Own exception routing logic and workflow rules in partnership with the operations and quality teams.
• Serve as the pharmacy's technical counterpart to Lilly IT and technology partners on integration design, releases, and change control, representing pharmacy requirements and validation expectations.
• Manage the automation delivery plan, including timelines, dependencies, and resource needs, and provide effort and cost input to pharmacy leadership for roadmap and budget planning.
• Measure the operational impact of automation, including reductions in manual work and rework, and report results to pharmacy leadership to inform roadmap decisions.
• Partner with Quality Assurance, Regulatory Affairs, and Risk Management where automation affects pharmacy records, deviation documentation, or inspection readiness.
• Verify accuracy of prescription orders and resolve issues with prescribers and patients as licensed capacity requires.
• Collaborate with internal teams (logistics, commercial operations, customer support, IT) to streamline processes and enhance patient satisfaction.
• Review and improve workflow processes to optimize efficiency and patient care.
• Contribute to the design and improvement of processes and systems that support pharmacy operations, including automation monitoring and reporting.
• Stay current on industry trends and technological advancements related to direct-to-patient pharmacy operations, and translate those into operational changes that drive state-of-the-art execution.

Skills

Leadership

Communication

Automation experience

Attention to detail

Regulatory compliance

Education

Bachelor of Science in Pharmacy or Doctor of Pharmacy (PharmD)

Tools

Pharmacy management software

Job description

LillyDirect Pharmacy Operations in Indianapolis, IN seeks an experienced Pharmacist to lead automation and system integration efforts, serving as the technical authority for validation. You will define requirements, validate changes, and coordinate releases with Lilly IT and partners to reduce manual work while ensuring patient safety.

The role emphasizes compliance, patient safety, and cross-functional collaboration across QA, regulatory, IT, and operations, with on-site and optional remote