Remote-Friendly Customer Experience Banker

Huntington National Bank; Clarkston (MI); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will help clients achieve their financial goals by recommending deposits and other banking products, while processing transactions accurately and balancing daily activity.

The role emphasizes proactive relationship building and adherence to all policies. The position requires at least a high school diploma or GED and a year of customer service experience, with

Qualifications

• Customer service experience in banking or retail settings.
• Ability to identify customer needs and propose appropriate deposit and other banking products.
• Familiarity with mobile and online banking services is preferred.
• High school diploma or equivalent required; bachelor’s degree preferred in some cases.

Responsibilities

• Provide excellent customer service and resolve issues for walk-in customers.
• Educate customers on consumer deposit products and services.
• Proactively identify opportunities to grow customer relationships through a disciplined sales process.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk, and regulatory policies.
• Demonstrate sales, customer service, relationship management, and communication skills.

Skills

Customer service

Sales

Cash handling

Banking knowledge

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will help clients achieve their financial goals by recommending deposits and other banking products, while processing transactions accurately and balancing daily activity.

The role emphasizes proactive relationship building and adherence to all policies. The position requires at least a high school diploma or GED and a year of customer service experience, with