Remote French-Speaking Guidance Counselor

ComPsych Corporation; United States; Remote; USD 20,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee wellbeing programs

EAP access

Job summary

ComPsych Corporation is seeking Guidance Consultants to provide remote support from Canada for clients on behavioral health, wellness, and absence management. The role emphasizes clinical expertise, empathetic client care, and adherence to protocols.

Fluency in French is 100% required, and a Master’s degree in a behavioral health field is expected. The position offers full benefits with a comprehensive EAP framework, and responsibilities include conducting clinical intakes, documenting cases,

Qualifications

• Master’s degree in Counseling, Psychology, Social Work, or Behavioral Health field.
• Excellent listening and empathetic skills.
• Strong customer service and crisis management experience.

Responsibilities

• Telephonically address client concerns by conducting clinical intakes and referring clients to resources.
• Ensure adherence to departmental protocols and high-quality service delivery.
• Resolve issues quickly using critical thinking and identify resources for client satisfaction.
• Educate clients about resources, eligibility, and services in a professional manner.
• Maintain accurate documentation of cases in the database.
• Stay informed on behavioral health trends to enhance service delivery.
• Collaborate with internal teams to ensure continuity of care.

Skills

Bilingual French

Active listening

Customer service

Clinical assessment

Crisis experience

Education

Master's degree in Counseling, Psychology, Social Work, or Behavioral Health

Tools

Computer skills

Job description

ComPsych Corporation is seeking Guidance Consultants to provide remote support from Canada for clients on behavioral health, wellness, and absence management. The role emphasizes clinical expertise, empathetic client care, and adherence to protocols.

Fluency in French is 100% required, and a Master’s degree in a behavioral health field is expected. The position offers full benefits with a comprehensive EAP framework, and responsibilities include conducting clinical intakes, documenting cases,