Remote French-Speaking Customer Support Pro

MCI; Kansas; Remote; USD 35,000 - 50,000; Full time

Job summary

A leading tech-enabled business services company in the United States is seeking a French Speaking Customer Service Representative. This remote role requires providing exceptional support to French-speaking customers through various channels, addressing inquiries and resolving issues effectively. Ideal candidates should possess fluency in French and English, have experience in customer service, and demonstrate strong communication and problem-solving skills. MCI is committed to fostering a diverse and inclusive work environment.

Qualifications

• Fluency in French and English (spoken and written) is essential.
• Previous experience in a customer service or call centre environment.
• Strong verbal and written communication skills.

Responsibilities

• Provide exceptional customer support to French-speaking customers.
• Handle inquiries and complaints in a professional manner.
• Accurately capture and update customer information.

Skills

Fluency in French

Fluency in English

Problem-solving skills

Communication skills

Education

High School Diploma/GED

Tools

CRM systems

Ticketing systems

Job description

A leading tech-enabled business services company in the United States is seeking a French Speaking Customer Service Representative. This remote role requires providing exceptional support to French-speaking customers through various channels, addressing inquiries and resolving issues effectively. Ideal candidates should possess fluency in French and English, have experience in customer service, and demonstrate strong communication and problem-solving skills. MCI is committed to fostering a diverse and inclusive work environment.