Remote Freelance: E-Banking Second-Line Support Specialist
Partner Company
A complete application in a minute
Tailored resume and cover letter, ready to send.
Benefits offered by this job
Job summary
Partner Company is seeking a technical second-level support professional for e-banking platforms. This fully remote freelance role offers flexible working arrangements and a chance to work in an international environment with modern tools.
The ideal candidate will have several years of 2nd-level support experience, strong knowledge of operating systems, IT security, IAM, and networking, and be fluent in German and French. Italian and English are a plus.
Qualifications
- Several years of experience in technical customer support, ideally in a 2nd-level role.
- Strong knowledge of operating systems, IT security, IAM, and networking.
- German and French language skills required; Italian and English are advantages.
Responsibilities
- Provide technical second-level support for e-banking platforms and related digital services.
- Manage incident and problem tickets, ensuring timely follow-up and resolution.
- Escalate unresolved issues to specialist teams and collaborate with vendors.
Skills
Job description
Partner Company is seeking a technical second-level support professional for e-banking platforms. This fully remote freelance role offers flexible working arrangements and a chance to work in an international environment with modern tools.
The ideal candidate will have several years of 2nd-level support experience, strong knowledge of operating systems, IT security, IAM, and networking, and be fluent in German and French. Italian and English are a plus.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
