Remote Fraud Prevention Specialist

CBE Companies; Clarksville (TN); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Paid training

Equipment provided

Weekly pay

Benefits after 60 days

Job summary

CBE Companies is hiring a Remote Customer Service Representative located in Clarksville, TN. You will handle inbound and outbound calls, protect the client’s brand, and solve issues to prevent fraud, using multiple internal tools.

Paid training is provided and work-from-home equipment is supplied. The role requires excellent verbal and written communication, ability to navigate systems efficiently, and a flexible schedule including weekends and holidays.

Qualifications

• Six months of Customer Service Experience preferred.
• High School Diploma or equivalent required.

Responsibilities

• Handle inbound and outbound calls representing the client.
• Analyze accounts and transactions to identify potential fraud.
• Document interactions accurately in systems and maintain compliance.
• Meet productivity and call quality standards and adhere to training concepts.
• Support weekend and holiday coverage as needed.

Skills

Customer service

Fraud prevention

Communication skills

Problem solving

Schedule adherence

Teamwork

Education

High School Diploma or equivalent

Job description

CBE Companies is hiring a Remote Customer Service Representative located in Clarksville, TN. You will handle inbound and outbound calls, protect the client’s brand, and solve issues to prevent fraud, using multiple internal tools.

Paid training is provided and work-from-home equipment is supplied. The role requires excellent verbal and written communication, ability to navigate systems efficiently, and a flexible schedule including weekends and holidays.