Remote Fraud Support Specialist (Contractor)

Devine Management Consulting; Alabama; Remote; USD 12,000 - 15,000; Full time

Job summary

Devine Management Consulting is seeking Remote Fraud Customer Service Contractors to support cardholders from home. This 1099 independent contractor role offers flexible scheduling and immediate enrollment, with 24/7 service opportunities.

You will handle inbound fraud inquiries, review activity, and document interactions while following security procedures. A background check and screenings are required, and you must have a reliable setup and be able to work weekend hours.

Qualifications

• Customer service or call center experience is required.
• Financial services or fraud experience is a plus.
• Strong communication and problem-solving skills are essential.
• Typing speed of 40+ WPM is required.
• Reliable computer, high-speed internet, and a quiet workspace.
• Background check, drug screen, and photo ID verification required.
• Must be available at least 5 hours on weekends.

Responsibilities

• Handle inbound customer calls regarding potential fraud.
• Review and verify account activity to assess risk.
• Assist with fraud prevention and resolution.
• Document customer interactions accurately.
• Follow established security and compliance procedures.

Skills

Customer service

Fraud/financial services experience

Strong communication

Typing speed 40 WPM

Job description

Devine Management Consulting is seeking Remote Fraud Customer Service Contractors to support cardholders from home. This 1099 independent contractor role offers flexible scheduling and immediate enrollment, with 24/7 service opportunities.

You will handle inbound fraud inquiries, review activity, and document interactions while following security procedures. A background check and screenings are required, and you must have a reliable setup and be able to work weekend hours.