Remote Fraud Operations Analyst - Risk & AI Insights

Sezzle; United States; Remote; USD 17,000 - 22,000; Full time

Job summary

Sezzle is seeking a Shopper Risk Fraud Operations Analyst to thrive in a fast-paced environment. The role focuses on monitoring transactions for fraud, reviewing flagged activity, and blocking or clearing risks.

You will collaborate with data scientists and engineers, apply policies, and stay ahead of fraud trends while meeting SLAs. This is a full-time, non-exempt contractor role in the United States.

Qualifications

• Bachelor’s degree from an accredited institution.
• Minimum 1 year of fraud investigation experience.
• Experience analyzing data and making decisions in a fast-paced environment.
• Attention to detail and ability to multitask.
• Excellent problem-solving and communication skills.
• Strong business judgment and communication skills.
• Ability to work with AI tools to enhance productivity.
• Experience with Claude or equivalent LLM tools.

Responsibilities

• Monitor real-time transactions flagged for fraud for manual review.
• Investigate transactions using internal policies to determine fraud.
• Understand systems and analyze account patterns through data.
• Research fraud trends to improve detection systems.
• Collaborate with analysts, data scientists and engineers to improve fraud prevention.
• Maintain domain knowledge of fraud techniques and technologies.
• Meet SLAs for timely resolution to minimize losses.
• Handle escalations professionally.

Skills

Fraud analysis

Data analysis

Attention to detail

Problem solving

Communication skills

Education

Bachelor’s degree

Tools

SQL

Python

Claude or LLM tools

Job description

Sezzle is seeking a Shopper Risk Fraud Operations Analyst to thrive in a fast-paced environment. The role focuses on monitoring transactions for fraud, reviewing flagged activity, and blocking or clearing risks.

You will collaborate with data scientists and engineers, apply policies, and stay ahead of fraud trends while meeting SLAs. This is a full-time, non-exempt contractor role in the United States.