Remote Forward Deployed Engineer - Tech Partner for Growth

Nutrient; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Nutrient is seeking a Forward Deployed Engineer to join our Customer Success team. You will own a book of customers, acting as their technical and strategic partner from onboarding through lifecycle, bridging CS, Solutions Architecture, and Support.

You’ll lead onboarding, drive adoption, monitor health signals, and mitigate risks while collaborating with Sales to surface expansion opportunities and deliver prescriptive guidance to developers.

Qualifications

• 2+ years in a customer-facing technical role.
• Ability to read code examples and discuss technical constraints with developers.
• Experience building sample integrations or proof-of-concept code is a plus.

Responsibilities

• Onboard customers and drive time-to-value.
• Manage adoption and monitor customer health metrics.
• Identify technical risks and propose mitigation strategies.
• Surface expansion opportunities with Sales and guide customers through integrations.
• Run technical discovery and provide prescriptive guidance to customers.
• Deliver demos and enablement sessions to build developer champions.

Skills

REST APIs

SDKs

Code reading

Troubleshooting

Tools

Web SDK

Document Engine

CLI/Terminal

Job description

Nutrient is seeking a Forward Deployed Engineer to join our Customer Success team. You will own a book of customers, acting as their technical and strategic partner from onboarding through lifecycle, bridging CS, Solutions Architecture, and Support.

You’ll lead onboarding, drive adoption, monitor health signals, and mitigate risks while collaborating with Sales to surface expansion opportunities and deliver prescriptive guidance to developers.