Remote Forward-Deployed AI Engineer - Fraud Prevention

your Jared; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Charm Security is seeking a Forward Deployed AI Engineer to help financial institutions deploy the next generation of AI agents for fraud, scams, and cybercrime prevention and resolution.

You will work directly with customers to understand fraud workflows, configure and tailor AI agents, and solve complex operational challenges across their environments. This role blends engineering, AI, customer success, and fraud operations.

Qualifications

• +4 years of experience in forward-deployed, solution, implementation, or software engineering.
• Strong software engineering skills with experience building integrations, APIs, automation, or backend systems.
• Experience with AI systems, LLMs, AI agents, or agentic workflows.
• Experience working directly with enterprise customers on technical deployments or complex implementations.
• Excellent communication skills for technical and business audiences.
• Ability to travel across the United States and Canada (approx. 25-50%).

Responsibilities

• Work with fraud investigators, analysts, and executives to understand workflows and challenges.
• Configure, customize, and optimize Charm’s AI agents to match customer fraud operations.
• Build integrations with customer systems, data sources, and enterprise apps.
• Rapidly prototype creative solutions for customer-specific requirements.
• Analyze production usage and continuously evolve deployments.
• Partner with Product and Engineering to translate customer needs into new capabilities.
• Act as a trusted technical advisor during the customer’s AI fraud transformation.
• Travel regularly to customer sites across the United States for workshops, deployments, training, and executive sessions.

Skills

Forward-deployed engineering

API & integration

AI systems & agents

Enterprise deployments

Communication skills

Travel ability

Education

Degree in Computer Science or Engineering

Job description

Charm Security is seeking a Forward Deployed AI Engineer to help financial institutions deploy the next generation of AI agents for fraud, scams, and cybercrime prevention and resolution.

You will work directly with customers to understand fraud workflows, configure and tailor AI agents, and solve complex operational challenges across their environments. This role blends engineering, AI, customer success, and fraud operations.