Remote Football Solutions & Success Manager

SkillCorner SAS; New York (NY); Remote; USD 90,000 - 140,000; Full time

Job summary

SkillCorner SAS seeks a Customer Solutions Manager to strengthen relationships and outcomes for soccer/football customers across North America, including US accounts in USL, NWSL and NCAA. You will lead post-sales guidance, proactive analysis and product education while collaborating with sales on renewals and expansion.

Remote in the United States with travel across North America and occasional visits to Paris.

Qualifications

• Fluent English; professional Spanish is strongly preferred.
• Deep knowledge of football/soccer and the North American sporting landscape.
• Experience working with sports data and presenting analysis to professional stakeholders.
• Excellent written communication, facilitation, time management and problem solving.
• Ability and willingness to travel across the region.

Responsibilities

• Lead onboarding for new customers and products with education and training.
• Create and present tailored analysis showing how SkillCorner data supports recruitment and performance workflows.
• Help customers integrate data through APIs, analytics tools, templates, dashboards and repeatable processes.
• Provide proactive and reactive support, manage priorities and coordinate resolution across teams.
• Build success plans, monitor adoption and identify risks and expansion opportunities with Business Development.
• Collect, organise and communicate customer feedback to Product, Analysis and Marketing.
• Create reusable educational content and represent SkillCorner in customer and industry settings.

Skills

English fluency

Spanish preferred

Football knowledge

Sports data analysis

Communication

Travel readiness

Tools

Python

SQL

BI tools

APIs

Job description

SkillCorner SAS seeks a Customer Solutions Manager to strengthen relationships and outcomes for soccer/football customers across North America, including US accounts in USL, NWSL and NCAA. You will lead post-sales guidance, proactive analysis and product education while collaborating with sales on renewals and expansion.

Remote in the United States with travel across North America and occasional visits to Paris.